W-2 Frequently Asked Questions



When will I receive my W-2 from TCU?
The W-2s will be available at
https://www.paperlessemployee.com/tcu no later than January 31, as required by the Internal Revenue Service. W-2s are generally available on line after the 22nd of January.



What do I need to do? 
Log on to
https://www.paperlessemployee.com/tcu and consent to receive your W-2 online. Use specified login credentials provide your preferred email address. Please see the detail instructions for providing consent.



When registering at https://www.paperlessemployee.com/tcu it ask for my legal name as shown on my social security card or paystub, however the website only ask for my first and last name. What should I do?
Legal name for https://www.paperlessemployee.com/tcu is your legal first and last name only. Middle names are not required for getting W-2 online.



How will I know when my W-2 is ready when using https://www.paperlessemployee.com/tcu?
You will receive an e-mail from
https://www.paperlessemployee.com/tcu when your W-2 is available for you to view, download or print.



What original W-2 options are available to me?
Viewing online, download pdf to your computer, print online, download into tax software.



Why do the year-to-date gross wages on my paycheck not match the Box 1 wages on my W-2?
Gross year-to-date wages includes all compensation paid to an employee. Box 1 reports taxable federal withholding wages that may be different from “Total Compensation.” Box 1 Wages = total compensation minus Section 125 deductions (See below) minus 403(b) deductions.



What is included in Total Compensation?
Total Compensation is your base pay plus overtime, holiday, sick, vacation or other extra compensation received by the employee.



What is a ‘Section 125’ deduction?
Under IRS section 125, the IRS allows for certain employee paid deductions to be excluded from federal taxable wages. For example: health, dental or vision insurance.



What is a 403(b) deduction?
Under IRS section 403(b), the IRS allows for certain employee paid deductions for the purpose of retirement to be excluded from federal taxable wages. At TCU, our retirement contributions - both regular and supplemental - meet the requirements for the 403(b) exclusion.



Why does the amount in Box 1 (federal taxable wages) not match Box 3 (social security taxable wages) and/or Box 5 (Medicare taxable wages)? Why does Box 3 not match Box 5?
Each type of tax has a different definition for taxable wages:
Box 1 = Total Compensation – Section 125 deductions – 403(b) deductions.
Box 3 = Total Compensation – Section 125 deductions + TCU paid Basic Life Imputed income (if applicable).
   *Medicare tax is the only tax with a limit. This limit changes each year.
Box 5 = Total Compensation – Section 125 deductions.



How do I report my dependent care from my W-2?
Refer to IRS Form 2441, Child and Dependent Care Expenses, for instructions on how to report this information on your tax return. For additional information, contact your tax preparer or the IRS.



What do I do if my address is wrong on my W-2?
An incorrect address does not invalidate your W-2 and does not require a corrected W-2. Of course, we want your valid address in our database for future communications that may be sent to you. You have the ability to verify any of your benefits and update your address & phone number on Employee Self Service at


How do I request a reprint of my W-2 because I did not receive it in the mail, lost it, accidentally destroyed it or I need it for mortgage loans?
Go to
https://www.paperlessemployee.com/tcu to reprint your W-2 (2005 to present), prior to 2005 contact social security administration.



I forgot my User ID or password! How can I log in?
Go to https://www.paperlessemployee.com/tcu and select either the "Forgot User ID" or "Forgot Password" link, depending on your circumstances. For a forgotten User ID, you will be prompted to enter your Social Security Number and Date of Birth. 
If you need help with a forgotten password, you will be directed to answer three security questions.



In the event you cannot remember your password, the answers to your security questions, and also do not have access to the email address used to create your account:
As a security precaution, in order for you to access your W-2 the account must be deleted and re-created. First, send an email to PERW2@tcu.edu stating you are unable to access your account and wish it to be deleted. After you receive confirmation, you will then need to go back to https://www.paperlessemployee.com/tcu and create a new account.





Human Resources - TCU Box 298200 Fort Worth, TX 76129 - PH: 817.257.7790 - Fax: 817.257.7979 - Contact Us