Frequently Asked Questions

Why does TCU recommend mediation to solve problems?
Mediation gives all parties an opportunity to help determine an outcome to a dispute or problem. Each party has an equal say.

What kind of issues can be brought to mediation?
TCU’s policies allow for a wide variety of professional and personal issues to be solved through mediation.  The Conflict Resolution Facilitator will discuss your situation and help you determine if mediation is a viable choice for you.

If I’m mediating with my supervisor, how can I be considered equal?
Mediators are trained to balance power issues among all the parties to the mediation.

Will I be forced to reach an agreement in mediation?
One purpose of mediation is to reach an agreement; however, the mediation process can provide dialogue and understanding without agreement.  Parties to mediation are not required to reach settlement.

If I’m part of a mediation that reaches a written agreement, will that document be placed in my personnel file?
Written agreements are kept in a separate locked file; no mediation documents will be placed in your personnel file.

I don’t want other people to know about what takes place in the mediation.  How can I make sure my personal business is not discussed outside the mediation?
Before the mediation begins, all parties are required to sign a confidentiality agreement. 

What kind of credentials do TCU mediators have?
All TCU mediators must participate in a minimum of 40 hours of training that meets Texas standards.

Can I choose my mediators?
The Conflict Resolution Facilitator chooses mediators for each case; however, you will be allowed to see a list of campus mediators and eliminate anyone with whom you would be uncomfortable. 

Does TCU pay campus mediators?
Campus mediators provide their services on a volunteer basis.

How can I become a campus mediator?
Mediation training is available through a variety of sources.  If you’re interested in obtaining more information, call the Conflict Resolution Facilitator at extension 5015.




Human Resources - TCU Box 298200 Fort Worth, TX 76129 - PH: 817.257.7790 - Fax: 817.257.7979 - Contact Us